Frequently Asked Questions:

Q: What are the costs for Delivery?

A:
• Midwest - Around $800
• Coastal States - Around $1100
• Northwest - Around $1300
Steps are extra

Q: How does BHA Pianocenter deliver pianos around the USA?

A: We have 2-teams of professional piano movers---A1 Piano & Organ Movers - who delivers everything locally and some long distance while Pro Piano Movers will take the majority of our long distance moves out west of the Mississippi. We do not use trucking companies or multiple companies passing your piano from one truck to another. We professionally deliver and set up the grand piano in your home. I GUARANTEE WE HAVE THE FINEST PIANO DELIVERY MOVERS IN THE BUSINESS! We have delivered hundreds of grand pianos in all 48 continental states and even Hawaii without one problem!

Q: How does BHA PianoCenter take care of their 5 year parts and 5 year labor warranty along with the free tuning in the home after the piano has been delivered?

A: We contact the Piano Technicians Guild in Kansas City, Kansas
(913-432-9975) and locate the Chapter President in the customers area. We arrange for the free tuning with the Chapter President -in other words, the customer receives the finest piano service by one of the finest piano technicians in their area --- all free of charge.

Q: How can I be sure that the grand piano is as nice as you say it is?

A: I encourage my customers to call the Piano Technicians Guild at
913-432-9975 and hire a local independent tuner/technician in the Dayton area and have him give you an honest and thorough evaluation of the piano of interest.

BHA has successfully sold and delivered 500 plus grand pianos all over the USA and only uses the finest delivery people and registered piano technicians for service. We truly have not had one customer request a return.

We have the highest rating in the Better Business Bureau and have not had one complaint in over 20 years as they don't go back any further. We also have a 100% rating on ebay.

My father started BHA PianoCenter in 1949 and I have been here since 1974. My son Brent Royer, (21 years old) has done all of BHA's website and computer work for the past 7 years -(you got to start them early)---My dad is now 87 years old and still works.

Q: Does BHA accept Credit Cards?

A: Yes, we accept Visa, Master Card and Discover, not American Express.

Q: How are BHA's prices so much lower than the competitors?

A: BHA has been in business since 1949 and has paid off their building in full. They also rent out to many other business's such as Cricket Wireless, BHA Billiards and Enterprise Rent-A-Car. They also pay for all of their pianos with cash so they do not have any pianos on finance sitting on our floor.